Frequently Asked Questions
Do you accept men’s or children’s clothing?
We focus on women’s clothing and shoes but are open to consigning men’s tops and coats that have a unisex vibe. We recognize that not all women prefer the fit of traditional women’s clothing and aim to be inclusive to serve more people.
We do not sell children’s clothing.
Do you ship?
Yes! We ship USPS flat rate. To purchase an item that you’d like shipped, please call during shop hours. We will get your payment information and charge shipping at that time. Please note that because of our small staff size, it may be a couple of days before the item ships, but we do our best to get shipments out ASAP.
How can I stay up-to-date on events and special offers?
The best ways to keep up with the latest Gather Resale happenings are following us on social media (Instagram and Facebook) and subscribing to our e-newsletter (below). We never share your information and you can unsubscribe anytime.
Am I able to put an item on hold?
Sure thing! We can hold until close the following business day. The best way to place a hold is to call us or send us a direct message via Instagram.
Can I switch back and forth between a monthly check and store credit for my consignment payouts?
We can update how you receive your consignor payouts, however it will be effective for items consigned after the date you make the change.
What should I do if I want my items back at the end of their consignment period?
If you would like to pick up your unsold clothing, please call us prior to the end of the 60 day consignment period. Due to space limitations, we can hold your clothing for up to one week. Items not picked up at the end of the consignment period are donated to a local nonprofit.
How can I see which of my items have sold and when my items expire?
Our consignors receive an email with the subject "Gather Resale LLC: ConsignorAccess Invitation" which comes from ConsignorAccess. After setting up your account, you can monitor your items and their expiration dates. If you missed this email, just let us know and we can resend it. We are also happy to provide into about your items if you call, email or stop in!
Can I return an item?
Non-sale items may be returned within seven days for store credit only. Tags must be attached and the receipt is required. Sale items cannot be returned.